FAQ
About Heroic Signal™
What is Heroic Signal™?
Heroic Signal™ is an Instagram analytics and audience audit platform. It has two products: My Instagram Growth Engine (deep analytics for your own account) and Audit Someone’s Instagram or TikTok (audit any public account’s followers and following). No Instagram passwords required.
Are you affiliated with Instagram or Meta?
No. Heroic Signal™ is an independent third-party service. Our audit badges and certificates are not Instagram verification.
Do you need my Instagram password?
Never. We do not ask for your Instagram password for either product.
Do I need to install anything?
No. Heroic Signal™ is entirely web-based. No software installs or downloads required.
Is my data private?
Yes. Your data stays private to your account. We don’t sell it.
Do you audit any other platforms besides Instagram and TikTok?
Not currently. Heroic Signal™ supports Instagram and TikTok audits only.
Audit Someone’s Instagram or TikTok
What is an Instagram or TikTok audit?
Choose the follower list, following list, or both for a public Instagram or TikTok account. Serum scores and categorizes each available account individually for quality, content type, interests, and safety flags.
Can I analyze someone’s followers on Instagram?
Yes, when the account and list are publicly available. Serum pulls the available list account by account rather than returning only an aggregate estimate. Platform limits or unavailable profiles can affect coverage.
Can I analyze someone’s followers on TikTok?
Yes, when the account and list are publicly available. TikTok uses the same per-account scoring and categorization approach. Platform limits or unavailable profiles can affect coverage.
What does individual account profiling mean?
Each available account is evaluated on its own using public profile signals, our database, scoring rules, and AI-assisted categorization. The report can include interests, NSFW signals, hate, OnlyFans signals, thirst traps, spam, bot signals, and more. Full Analysis also reviews up to 12 recent post images or video thumbnails per account when public media is available. See the full breakdown.
How is this different from HypeAuditor, Modash, Social Blade, or IG Audit?
Serum is built around account-by-account analysis rather than only an aggregate fake-vs-real percentage. It combines available list data, public profile signals, quality scoring, and AI-assisted categorization in one report. Built and operated by Heroic, LLC. Full comparison here.
What does the audit flag?
Every account is categorized and scanned for: thirst traps, NSFW pages, OnlyFans creators, hate accounts, crypto spam, bots, purchased followers, low-quality accounts, and more. You get safety flags and quality scores for the full audience.
Can I audit my boyfriend’s or girlfriend’s Instagram or TikTok?
Yes. Enter any public Instagram or TikTok username and see every account they follow and who follows them. Find thirst traps, NSFW pages, suspicious accounts, and more. All public data. No passwords needed. They will not know you ran the audit.
Can I audit an influencer before a brand deal?
Yes. Run a full audit to check for fake followers, bot percentages, engagement quality, and brand safety flags before committing budget. See exactly what kind of accounts are in their audience.
Can I audit a competitor?
Yes. See how a competitor’s audience really stacks up. Detect purchased followers, compare quality scores, and find out if their growth is organic or bought.
What does Full Analysis include?
Full Analysis scores and categorizes each available account individually for quality, bots, interests, and safety signals. It also uses AI to review up to 12 recent post images or video thumbnails per account when public media is available.
How much does an audit cost?
Full Analysis starts at $59. The first 2,000 analyzed accounts are included, then it costs $20 per 1,000, prorated by account count. If you select both followers and following, their account counts are combined for pricing. The base is charged only once. No subscription required.
Can I audit a TikTok account?
Yes. You can run the same audit on TikTok accounts as you can on Instagram. Enter any public TikTok username and get follower analysis, safety flags, and quality scores.
Will the person know I audited them?
No. The audit uses publicly available data. The target account is not notified.
How long does an audit take?
Timing varies with account size, selected scope, platform availability, and how much data is already cached. Smaller or recently analyzed lists may finish in minutes; large fresh audits can take several hours.
Can I share the audit results?
Yes. Every audit includes a full report and a shareable audit badge you can use in pitches, decks, or emails.
My Instagram Growth Engine
What is My Instagram Growth Engine?
Growth Engine is deep analytics for your own Instagram account. You upload your Instagram data export and get reporting on unfollows, engagement totals, comment analysis, burst flags, follower quality, AI Chatbot, and more.
Can this show me who unfollowed me?
Yes. Heroic Signal™ shows the handle, original follow date, when the unfollow was detected, and days followed based on your export data.
What is Bot/Burst detection?
We flag abnormal follower spikes and show them in context so you can separate steady organic growth from suspicious purchased-follower bursts.
What reporting do I get?
Unfollow tracking, engagement totals, comment analysis, join timelines, engagement time tracking, follow-back checks, burst flags, follower quality signals, AI Chatbot, and a shareable audit badge.
Can this help me prove my followers are real?
Yes. The audit documents audience quality with follower-quality signals, engagement totals, burst flags, and timelines. Share an audit badge or a public certificate page with partners.
What is the Community Manager service?
Community Manager pairs you with a real human who handles daily Instagram engagement for you: thoughtful comments, DM replies, hashtag engagement, and new follower welcomes. No bots. Real judgment. Available in two tiers: Starter ($750/mo) and Pro ($1,500/mo).
What is the difference between Community Manager Starter and Community Manager Pro?
Both tiers do the same thing: a real human running the same seven engagement workflows on your Instagram (followers, tracked lists, hashtags, feed monitoring, comment replies, DM replies, and new follower welcomes). The difference is time. Pro spends twice the daily engagement time on your account compared to Starter. Pick Starter if you want a steady human presence on your account; pick Pro if you want maximum daily activity. Same access, same workflows, same Heroic Signal™ certificate support.
How often should I refresh my data?
As often as you like. You can schedule automated daily updates. Weekly works great. Fully-Managed customers have refreshes handled for them.
Growth Engine Pricing & Billing
What Growth Engine plans do you offer?
Plans are priced by who you are. Micro-Influencer covers accounts under about 125,000 followers: Starter ($750/mo) or Pro ($1,500/mo, twice the daily engagement time), both run by a real human, with annual billing saving 20%. Macro-Influencer & Brand Management starts at $5,000/mo and is delivered monthly: a re-certified Verification Badge and certificate page, a certified report you can forward to sponsors, Serum audit credits, a measurement report for every campaign, plus the full analytics suite, the AI Chatbot, and managed comments and DMs. Pricing scales with your following because bigger accounts take more to scrape and verify. Each plan includes 100,000 tracked followers. Additional followers are $10 per 100k.
Can I cancel anytime?
Yes. Cancel in Billing.
Do you support multiple accounts and agencies?
Yes. Heroic Signal™ supports multi-account workflows with delegation for teams and agencies.
Getting Started
How do I get started with an audit?
Sign up, go to Audit Someone’s Instagram or TikTok, enter a public username, choose who follows them, who they follow, or both, and pay. Timing varies with list size and data availability.
How do I get started with Growth Engine?
Sign up, add your Instagram account, import your data export (or have us manage refreshes), and your dashboards will populate.
What if I’m not a data person?
It’s built to be straightforward: export, import, and your dashboards populate. No spreadsheets. If you want done-for-you engagement, Community Manager adds a real human operator.
Will this work for creator, personal, or business accounts?
Yes. Growth Engine works with any account type that can download an Instagram data export. Audits work on any public account.
Get in Touch
Can't find what you're looking for?
We're happy to help. Reach us at [email protected], use the chat widget on any page, or visit heroic.agency for office contact details.